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Privacy Policy

At FabricGem, your privacy and security is paramount to the continuous on going relationship with you, our clients. We respect and understand your concern for privacy and one of our missions is to ensure that all information you choose to share with us is handled in the most safe and responsible manner. We have undertaken to create a safe online environment and implemented security standards to establish a comfortable and safe shopping environment you deserve.

FabricGem continuously gathers online customer activity and information in order to make the necessary enhancements for improving the online shopping experience of our users. Your personal information such as name, address, telephone number, and e-mail address, which then are collected allow us to achieve this objective. Our website, fabricgem.com does not collect or store any of your credit card information such as your credit card number. Since your safety is a top priority for us, we let 2Checkout handle all of your credit card information. 2Checkout is a reliable third party using advanced security system to handle and process your credit card information. Furthermore, as an official company policy, FabricGem does not under any circumstance sell or divulge its customer information to any third party. We protect your information by storing it on a secure web server. 

Here are ways we gather information and how we use it:

Orders

While ordering our products we request the following personal information from you on our registration form: first and last name, billing/shipping address, telephone number, email address, username, password, password hint. When it comes to credit card number or credit card information, we let a reliable third party, 2Checkout that uses advanced security sytem to protect your sensitive information. This is the information we need to process your order. Your telephone number is required to complete the registration or order process, so that we can use it to contact you about your order if we need to. Your billing information is also used to ensure that the right person is charged for the merchandise ordered.

Cookies & Submissions

Cookies are small bits of electronic information that a web site can transfer to your hard drive to keep records of your visit. The use of cookies is standard on the Internet and many of the websites. At FabricGem, we use cookies as a tool to personalize your online shopping experience and assess our efforts to provide an easier, more streamlined online shopping experience. For example, cookies can be utilized to recognize you as a repeat customer each time you visit our site; it allows us to retrieve your order history and personal information so you do not have to re-enter it every time you shop. This means you can store items in your shopping bag between visits and maintain your very own special events calendar and address book. Another cookie lets us know what pages you visit as well as your browsing, shopping, and searching patterns. This enables us to identify ways to customize our online shopping environment to the preferences of our customers.

You have the option to refuse cookies by turning them off in your browser. However, if you disable the cookies, you may not be able to place or track an order (see the Help section of your browser for instructions on how to disable cookies). Should you choose to disable cookies and cannot place an order on our site; you can always place the order by phone with our Customer Service Representatives.

We do not link the information we store in cookies to any personally identifiable information you submit while on our site. We have no access to or control over these cookies. This privacy statement covers the use of cookies by FabricGem only and does not cover the use of cookies by any advertisers. 

Disclosure to Authorities

FabricGem fully cooperates with law enforcement agencies working to identify those who may use our services for illegal activity. Accordingly, we reserve the right to disclose any and all information to lawful government bodies or officials under certain circumstances as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud or other activity that is illegal or may expose us to legal liability.

Access to Personally Identiafiable Information

If you personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our member information page or by emailing our Customer Support at support@fabricgem.com or by contacting us by telephone or postal mail at the contact information listed below.

Your consent

FabricGem wants to make sure that our customers will undergo the most secure and risk-free possible online shopping experience and we want you to have as much faith in the security of your transaction as you do with our products and services. To this end, we have implemented several programs to ensure that you feel comfortable and satisfied to purchase our products.

Fabricgem safeguards any sensitive information provided by the customer; all of your transactions completed through FabricGem go through security methods to ensure that your personal information is protected. All your information is transmitted using dedicated or private SSL  to communicate securely without risk of manipulation, impersonation or tampering of sensitive personal information. We utilize this encryption during the online checkout process, including the acceptance of your credit card information, and the management of your account. Furthermore, as a company policy, we believe in guarding your personal information not only online but offline as well. As such, access to your personal information is limited only to the staff required to fulfill the duties related to your account, for instance, order fulfillment, billing and the servers, hard drive and file cabinets that store your sensitive and personal data are placed in a secured and safe setting away from possibility of incursion

Terms and Conditions of Use

By using this web site, you are agreeing that your access to and use of this web site are subject to the terms and conditions set forth in this notice and all applicable laws and that any such access is undertaken at your own risk. These terms and conditions are further subject to change at any time without prior notice. Any such changes will be reflected on this web site under "Terms and Conditions"

This web site may contain typographical errors or inaccuracies and may not be complete or current. FabricGem therefore reserves the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice. Please note that such errors, inaccuracies, or omissions may relate to pricing and availability. We apologize for any inconvenience this may cause you.

All content appearing on the web site, including trademark, graphics, logos, images, text, icons, and software are the sole property of FabricGem. Any use or misuse the contents from this web site are strictly prohibited. Permission is granted to copy and print hard copies of pages from this web site solely for personal, non-commercial purposes related to the placement of an order with FabricGem.

We, at FabricGem make no representation or warranties, either expressed or implied, of any kind as respect to the products, information and content available on this website. The contents including products, information, and services are presented on a "as is" basis with all its imperfections. Except as otherwise provided under applicable laws, neither FabricGem nor its affiliates, nor the officers, employees shall be liable for any damages whatsoever arising out of or related to the use of this web site. This limitation of liability applies to direct, indirect, and consequential or any other damages you or others may suffer even if we are notified in advance of any such damages. 

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page. 

 

 

 

 

 

 

 


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